Dealer Support
& Maintenance

Real support from real people who understand the car business. We keep your dealer website and MyOnlineInventory fast, secure, and ready to capture leads, so you can focus on selling cars.

No call centers. No faceless agency. Just a local partner with dedicated support and quick response times.

  • 24/7 Technical Support
  • Website Maintenance
  • Software Updates
  • Performance Monitoring
  • Training & Onboarding
A Greenlot USA support team member walks a car dealer through their website at the dealership
How dealer
support works

When your website or CRM acts up, you can't afford to wait. We get it fixed fast and keep it from happening again.

04
01

Reach Out

Call, email, or chat with our team. You'll talk to a real person who knows the car business, not a call center.

02

Find the Cause

We track down what's wrong, whether it's a slow page, a broken lead form, or an inventory feed that stopped updating.

03

Fix & Confirm

We fix it, check that your leads and inventory are flowing again, and let you know it's handled.

04

Monitor & Prevent

Ongoing monitoring, maintenance, and updates help keep the same problem from coming back.

Technical
Support

Real people who understand the car business, ready when something needs fixing. Reach us by phone or email, or chat with our team inside MyOnlineInventory.

Maintenance &
Monitoring

We handle the routine upkeep and watch your site's speed and performance, so small problems get fixed before they cost you leads.

Software
Updates

Your website and MyOnlineInventory stay current with the latest features and improvements, so your team always has the best tools.

Training &
Onboarding

Simple point-and-click tools with built-in training. We get you and your team comfortable fast, whether you're just starting out or adding a new hire.

Car shopper browsing a dealership website on a laptop

Your website never clocks out. We keep it fast, working, and ready to capture leads.

24/7

Shoppers are searching, even when your doors are closed. Monitoring and maintenance keep your site ready for them.

76%

of people say they'd buy from a dealer who responds first online. We keep your lead forms and contact links working so you're always first in line.

70%

of leads come from mobile users searching locally. We keep your site fast and working on every phone so those shoppers can reach you.

FAQ

Common questions about support for car dealers

Technical support, website maintenance, software updates, performance monitoring, and training and onboarding, for both your dealer website and MyOnlineInventory.

Call us at (419) 357-9298, email hello@greenlotusa.com, or send a message through our contact page. If you use MyOnlineInventory, you can also chat with our team right inside your dashboard.

Yes. Real humans, no call centers. Our team understands how dealerships work, so you spend your time getting the problem fixed instead of explaining the business.

Yes. Our tools are point-and-click with built-in training, and our support and training experts are available for live chat inside MyOnlineInventory for how-to questions and best-practice advice.

Yes. We handle website maintenance and software updates so your site stays fast, secure, and ready to generate leads, and your team always has the latest tools.

Yes. Ongoing support is part of how we work. After launch, we stay with you to make sure your website keeps generating quality leads for your dealership.

Tell us right away. Performance monitoring and technical support exist for exactly this. We track down the cause, fix it, and confirm your leads are coming through again.